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Please allow up to 1 business day for new accounts to be approved
All refunds will follow the Finance Department’s bill paying schedule. Refunds will only be made under the following circumstances: 1) the request is made at least 7 days in advance of the first class, provided it does not reduce the participation level below the minimum required class size, 2) when the participant becomes ill and a doctor’s statement is presented, and 3) when the class is cancelled due to lack of enrollments.
Online convenience charge will not be included in total refunded amount.
A $5.00 processing fee will be charged for each request, except when the class is cancelled.
There is an approximate 2.9% of your total cart + $.30 per transaction fee that will be added to your total upon checkout. These charges are applied in consideration of the bank fees which the City bears to accept credit cards as a form of payment.
Persons living in the City of Port Washington. In cases where the program utilizes a Port Washington/Saukville School facility, a resident shall be defined as persons living within that District.